ARCH PROTECTION SERVICES

PRIVACY POLICY

Last Updated: February 8, 2026

1. INTRODUCTION

Arch Protection Services ("Company," "we," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website www.archproserv.com (our "Site") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. INFORMATION WE COLLECT ABOUT YOU

We collect several types of information from and about users of our Site, including information:

Identifiable Information: By which you may be personally identified, such as name, postal address, e-mail address, telephone number, company name, and specific security requirements ("Personal Information").

Assessment Data: Details regarding your property, security threats, service levels (Armed/Unarmed), and operational needs submitted via our "Request a Proposal" or "Risk Assessment" forms.

Technical Data: About your internet connection, the equipment you use to access our Site, and usage details.

3. HOW WE COLLECT THIS INFORMATION

We collect this information:

Directly from you when you provide it to us. This includes information provided at the time of registering to use our Site, subscribing to our service, posting material, or requesting further services.

Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.

4. HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any Personal Information:

• To present our Site and its contents to you.

• To provide you with information, products, or services that you request from us (specifically, to generate Security Proposals and Risk Assessments).

• To fulfill any other purpose for which you provide it.

• To notify you about changes to our Site or any products or services we offer or provide though it.

Communication & SMS Consent: By submitting your contact information, you explicitly consent to receive communications from Arch Protection Services via phone, email, or SMS regarding your security inquiry.

SMS Frequency: Message frequency varies by account status.

Cost: Standard message and data rates may apply.

Opt-Out: You may opt out of SMS communications at any time by replying "STOP" to any message.

5. DISCLOSURE OF YOUR INFORMATION

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose Personal Information that you provide as described in this privacy policy:

• To our subsidiaries and affiliates.

• To contractors, service providers, and other third parties we use to support our business (e.g., cloud hosting providers, CRM platforms) and who are bound by contractual obligations to keep personal information confidential.

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

6. DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk.

7. CONTACT INFORMATION

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Arch Protection Services

18N 7th Street

Stroudsburg, PA 18360

Email: Info@archproserv.com

Phone: 570-807-7565